$5 FLAT RATE SHIPPING ON ALL ORDERS!

GENERAL

To give you a better idea about how your plaque will look based on what font you pick, take a look at our PDF providing the alphabet for each font or examples. Keep in mind our plaques are 3.5 x 5 inches and can have up to 3 lines of text.

If you still have questions, we are happy to work with you and send samples to make sure everything is how you pictured.

The book itself is approximately 12.5″ wide by 9.75″ tall (landscape). Due to the binding, the actual available page size is 11.5″ by 9.5″.

Each Tessera Memory Book comes with 42 pages which fit perfectly on our screw posts. If you add additional pages, simply remove a cardboard spacer (found in the binding) and add the additional pages.  Using the screw post extensions that come with every Tessera Book, you can add approximately 30-40 pages to your book. If you would like larger screw post extensions or additional screw posts contact us and we will get you what you need.

You can easily add insert Packs to your Memory Book without using Tessera Screw Post extensions. The books are designed with small cardboard spacers built in to the binding. Simply remove the cardboard spacer to add one to two Insert Packs to your book. If you are adding more than 30 additional pages, we recommend leaving the cardboard spacers in place and using the screw post extensions that came with your book or can be purchased.

They say a pictures is worth a thousand words so we decided to show you the steps. Click here for step by steps with pictures!

Sometimes the screw posts can be stubborn. We suggest you use your thumb to push into the “T” side of the screw post while using a flat-head screw driver to unscrew the opposite side of the screw post. Be sure to turn the screw driver in a counter-clockwise direction (to the left) to unscrew.

You need to push the two ends of the screw post together to create the friction to unscrew them – otherwise you’ll end up turning the entire post and not unscrewing them. If you have one of those rubber kitchen gadgets used to open jars, that usually does the trick for more stubborn screw posts.

IF YOU DON’T LOVE IT, WE DON’T WANT YOU TO KEEP IT!

If you receive an item that is damaged, defective, not what you ordered or not what you want, return it to us and we’ll happily send a replacement or give you a refund. If you have any questions please use our online contact form to get in touch with us.

Returned Products should be sent to:
Tessera Publishing
207 E. Buffalo Street, Suite 606
Milwaukee, WI 53202

SHIPPING

There is a flat fee of $5.00 for shipping domestic orders. Packages are sent via UPS Ground or USPS Priority and are usually shipped within two business days of being received. We will send you an email confirmation when your order is received and another email with UPS or USPS tracking information when your order is shipped.

If you would like your order to be shipped to an address outside of the United States please contact us by using our contact form. All international orders are shipped via USPS Express Mail.

  • For orders under 5 pounds, the shipping cost to Canada is $40.00 (US).
  • The shipping cost to Europe and Asia is $50.00 (US).
  • For packages over 5 pounds, there may be additional costs.

If you have a special shipping request – such as expedited delivery – please contact us using our online contact form and we will be happy to help.

PRICING AND PARTNERING

We are thrilled you are interested in our products! To request a catalog, obtain a price list or place an order, please contact us using the contact form on this website. No minimum order!!

If you love our products and are interested in partnering with us in any way, please let us know! Please contact us using the contact form on this website and let us know your ideas.

OUR COMMITMENT TO PRIVACY

Your privacy is important to us!  We NEVER share any of your information with anyone outside of Tessera except to the extent necessary to complete an order! If you have any questions or concerns about the privacy of your information, please contact us through our contact page and use the online form.

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